Vendors of domestic class pesticides sell products to customers for use in their own homes, yards and ornamental gardens. Often these customers do not know how to identify and manage pests, what control choices are available or how to select and safely use pesticides when they are purchased. Whether the retail outlet is a greenhouse, garden centre or hardware store, customers expect the sales staff to be able to provide reliable, accurate information about the pest control products that they sell.
This manual has been developed to provide vendors of domestic class pesticides with the basic knowledge required to work safely around pesticides. It has also been designed to assist vendors to answer common customer questions and concerns about pest management, interpreting and understanding pesticide labels and the general safety precautions to follow when using pesticides.